See our products in the Product Catalog
Ceramics FAQ
Q. What is Penzo's most popular line?
A. The most popular line is currently Mashona, closely
followed by the Seychelles and Botanical-lines.
Q. Who designs Penzo products?
A. The founder Penny “Penzo” Vincent creates
all the designs. She personally trains each artist after
which he or she is allowed his or her own interpretation
within the design concept.
Q. Where in Africa are the Penzo products made?
A. All the products are handmade and hand painted in Zimbabwe.
Q. Is Penzo tableware fragile?
A. Penzo tableware is surprisingly strong and durable.
Q. Can I have my Penzo tableware repaired?
A. Penzo items can be repaired, depending on the break.
We do not recommend that tableware items in constant use
should be repaired; as such restoration will never be
as durable as the undamaged item.
Q. Is Penzo a non-profit organization and if not, how
much goes back to the community?
A. Penzo is a ceramic producer with a profit objective.
Due to the success of Penzo, we are fortunately in a position
to “give back” a lot more than most businesses.
Q. What incentives does Penzo offer to non-profit organizations?
A. Penzo offers discounts and free off charge ground transport
for organizations that support wildlife research and conservation
and it is to our discretion what we can offer other charities.
Each request is reviewed on an individual bases.
Care Guide
Storing your Penzo tableware:
To avoid scratching, when plates are stacked together
they should not be slid out from a stack - always lift
them out carefully.
Washing by hand:
We suggest that, as a matter of hygiene, you always wash
any new purchases of tableware before first use, in a
mild solution of liquid detergent.
Washing-up is one of the occasions when tableware can
be damaged if it is not properly handled during both washing
and draining. Even in water, the glazed surfaces can become
scratched if rubbed against each other with any force.
So avoid putting too many plates into the water at any
one time.
Normal dishwashing products used in hand-hot water will
not harm your Penzo tableware. Tea and coffee stains can
be removed with any tea/coffee stain remover. Abrasives
and harsh scourers should not be used on your Penzo tableware.
Washing Penzo tableware in a dishwasher:
Follow these simple guidelines, and you can be totally
confident that your Penzo tableware can be washed in an
automatic dishwasher with no adverse effects to its appearance
and durability.
* Load the washer so that pieces do not touch each other,
to avoid the risk of scratching, and do not overload.
* Follow the manufacturer's instructions on quantity of
detergent to be used.
* As soon as the wash water has drained away, there should
be an immediate rinse cycle to flush away deposits of
detergent which will form a film if allowed to dry on
the tableware.
Hard water:
In hard water areas, deposits may form on your tableware
in time if the water is allowed to dry on the ware. These
soluble deposits can easily be removed with a dilute acid
such as vinegar.
Microwave ovens:
Your Penzo tableware can be used in a microwave oven.
Freezers:
Penzo tableware can safely be used in freezers. Care should,
however, be taken when re-heating frozen food. No matter
how strong the tableware, sudden changes of temperature
(e.g. taking from the freezer and placing directly into
a hot oven) are likely to cause thermal-shock which will
damage the ware.
Warming your Penzo tableware:
It is perfectly safe to warm your tableware gradually
and evenly to 100c. However, it should never be exposed
to direct heat from a naked flame or to rapid changes
of temperature. |
Penzo
Tableware and Dinnerware Collection
